RMA service


Product information

Select product from the list and enter product serial number.

Failure information

Please describe your hardware failure clearly, including details about how it occurred, and provide steps informing us how to reproduce this error.

Contact information

Please input details about how to contact you in case we have any questions regarding this service ticket.


Shipping information

Please input your shipping address for the service ticket below. We will send all the items to this address when fixed.

Leave empty if not available.
Billing information

Please provide us with your billing address. The invoice will be issued (if required) to the address you provide below. If the billing address is different from the shipping address, please check below and enter billing address.

Leave empty if not available.
Enter VAT ID if within European Union

If you have a malfunctioning Dewesoft instrument, you can submit a service ticket request and send it to us. We will do our best to repair the instrument.

All fields marked with an asterisk (*) are required. If you are a registered user, you can login here and your contact information will be filled automatically.

After submitting the service form, please send malfunctioning hardware to the following address:


Dewesoft d.o.o.
Gabrsko 11a
SI-1420 Trbovlje
Slovenia

For any further requests and/or questions please contact us below:

+386 3 56 25 300
+386 3 56 25 301
support@dewesoft.com

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